PEGA
PEGA Consulting
At LNV, we have certified PEGA Consultants who are expert in analyzing highly complex processes in real-time and make suggestions for improvements in their processes for improvements. We specialize in digital transformation with minimal code enable process automation using robotic technologies. Our consultants are expert in working in agile delivery model which helped our clients to deliver their solutions in fast and timely manner.
PEGA Implementation
Our consultants have the ability to be flexible, responsive, and adaptive in delivering effective PEGA services. Our Agile teams can scale and work together, understand each others’ roles, immerse themselves in insight and ensure traceability of tasks back to user needs.
We recognize that skills may change throughout the duration of projects – and we stay on top of the changes required to our skill mix throughout an engagement to ensure we can transition seamlessly through delivery, always maintaining momentum.
ServiceNow
Consulting Services
At LNV we have highly qualified consultants who can provide expert advice on business improvements and benefits of ServiceNow implementation within our client’s organisations in multiple sectors. We provide the following services as part of ServiceNow consulting services
- Review current challenges within IT Service Management Space
- Review current business processes within service management and advise on process changes
- Document process changes and communicate with wider business about ServiceNow benefits and usage
ServiceNow Implementation
We help you implement ServiceNow in following areas within your business
- ServiceNow Customer Service Management
- ServiceNow ITSM(IT Service Management)
- ServiceNow ITSM(IT Operations Management)
- ServiceNow ITSM(Security Operations Management)
- ServiceNow ITSM(Network Operations Management)
- ServiceNow ITSM(Video Operations Management)
- ServiceNow (Enterprise Projects and Programmes Management)
- ServiceNow (Requirements Backlog Management )
ServiceNow Managed Services
At LNV, we provide following managed services to our clients as part of ServiceNow managed services
- 24/7/365 Server & Incident Management Support
- System Administration
- Development and Evolution
- Business Analysis and consulting
- Internal project management for ServiceNow
- Security Operations Management
Data Science and Machine Learning
Data to Business Value
We are an expert in providing analytical services to clients through AI.
Our consultants work with raw data and use it analyse and drive valuable business insights through data science techniques including advance machine learning and artificial intelligence to ensure our clients can make valuable complex business decisions.
We aim at delivering best services to clients by implementing customer centric approaches providing personalised solutions based on customer behaviour using variety of data across organisations that has made decisioning challenging for them. We provide explainable solutions through advance machine learning algorithms to clients.
As part of data science and machine learning services, we provide the following services to our clients
- Feature engineering and advance data transformation techniques helps to unlock valuable business insights.
- AI powered credit risk decisioning and fraud detection services across financial organisations help our clients grow their business.
- Predictive modelling from customer behaviour adds value to marketing strategies and to make right decisions on supply and demand of products/offers.
- Clustering techniques identified optimal number of groups within the data and hence make optimal decisions across different categories of customers.
- Churn prediction through predictive modelling aims at coming up with the right customer retention scheme to increase gains.